SoftExpert Action Pack – Configuring and Operating the System

Course ID

Course Description
The goal of this course is to teach users how to use in an integrated way the modules from our Action Pack solution showing execution of Problem nonconformity activities, Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), Document Management and Statistical Data Analysis (Analytics).

USD 100,00

191 minutes

Upon completing the course, the student will be able to:

  • Automate communication between components;
  • Report and track a problem;
  • Execute and manage an action plan to treat a problem;
  • Create analysis tools (FTA, Ishikawa, 5 Whys);
  • Integrate with other modules such as Document, Risk, Action Plan; and
  • Analyze data and build Portals.

The course is targeted to the users responsible for configuring, operating and managing problems and action plans at the organization.

  1. Introduction
  2. 8D Problem Solving Process
    • Process Flowchart Overview
  3. Starting the instance and executing activities
  4. Management and execution of action plan
    • Category configuration
    • Adding an Action Plan
    • Potential and Root Cause Identification
    • Planning Approval
    • Action (s) Execution
    • Effectiveness Analysis
  5. Data Stratification
  6. Building a Portal
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Duration: 191 minutes