SoftExpert Problem – Configurating and Operating the System

Developed by
SE Store
Category:
Problem, Recorded Training
4 out of 5
4
6 reviews

Description

Course ID
TAEN0104

Course Description
This course was aimed for both administrator users and users allowed to make the initial and essential settings to use the SoftExpert Problem component. This course was developed to address the need to record and combat the different problems faced by organizations.

Price
USD 25,00

Time
24 minutes

Objective

By completing this course, users will be able to:

  • Make initial and essential settings;
  • Configure processes for automation;
  • Create problem types;
  • Create causes and objects;
  • Record problems;
  • Manage resources, instances and problems;
  • Perform process activities to combat problems;
  • Perform consultation actions and plans, system audit, causes, problems and tasks;
  • Create and configurate a portal for problem registration.

Target Audience

This course is developed for the system administrator user and for users allowed to make configurations, record problems, execute activities and consultations.

Content

  1. Intro
  2. Association
  3. General Parameters
  4. Problem Type
  5. Cause
  6. Object
  7. Report a Problem
  8. Activity Execution
  9. Resource Control
  10. Control Panel
  11. Problem Management
  12. Views
  13. Portals
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Duration: 24 minutes