SoftExpert Suite Integration with Microsoft Teams

Receive notifications from SoftExpert Suite directly in Microsoft Teams and make decisions faster, without having to access the system.

This integration allows users and managers to be alerted to processes that require their action and to interact directly via Microsoft Teams, in a practical and accessible way. With this solution, it's possible to approve or reject tasks, view process information, and even initiate new workflows—all simply, quickly, and securely.

This functionality is ideal for professionals who need to make decisions outside the system environment, such as traveling executives or users with occasional access. The integration reduces delays due to lack of response, gives approvers more autonomy, and ensures smoother operational deadlines by enabling decisions to be made quickly, wherever the user is.

Main benefits
• Faster approval of critical processes
• Elimination of bottlenecks caused by lack of feedback
• Access to the stream via direct link in the notification
• Flexibility for users who do not access the system frequently
• Reduction of downtime and operational delays

Features
• Information Notification: alerts the user about pending tasks
• Notification with Action: allows you to approve, reject or interact with the process directly through the channel
• Opening and Initializing Processes
• Data and status query in SoftExpert Suite
• Available to users with or without direct access to the system (upon configuration)

Agility and real-time action with Microsoft Teams.
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