SoftExpert Suite integration with Microsoft Teams

Receive notifications from SoftExpert Suite directly in Microsoft Teams and make decisions more quickly, without having to access the system.

This integration allows users and managers to be alerted to processes that require their action and to interact directly via Microsoft Teams, in a practical and accessible way. With this solution, it is possible to approve or disapprove tasks, consult process information, and even initiate new flows, all in a simple, fast and secure way.

This functionality is ideal for professionals who need to make decisions outside the system environment, such as traveling directors or users with occasional access. The integration reduces delays due to lack of response, gives approvers more autonomy and guarantees greater fluidity in operational deadlines, allowing decisions to take place quickly, wherever the user is.

Main benefits
• Faster approval of critical processes
• Elimination of bottlenecks caused by lack of return
• Access to the flow via direct link in the notification
• Flexibility for users who do not access the system frequently
• Reduction of stopped processes and operational delays

Features • Informational Notification: alerts the user about pending
tasks
• Notification with Action: allows you to approve, reject, or interact with the process directly through the channel
• Opening and Initializing Processes
• Consultation of data and status in the SoftExpert Suite
• Available for users with or without direct access to the system (upon configuration)

Agility and action in real time with Microsoft Teams.
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