SoftExpert Knowledge Base – Configurating and Operating the System

Developed by
SE Store
Category:
Knowledge Base, Recorded Training
4 out of 5
4
6 reviews

Description

Course ID
TAEN0111

Course Description
This course explores the configuration and operation of the SofExpert Excellence Suite 2.1 Knowledge Base component. In the end of the course users will be able to create and configure articles and portals.

Price
USD 25,00

Time
10 minutes

Objective

By completing this course, users will be able to:

  • Configure language preferences and standarts;
  • Register knowledge bases configuring its settings;
  • Register articles configuring its settings;
  • Create portals to search and visualize the articles.

Target Audience

The course was developed to users responsible for setting up the knowledge base and any user with permission to créate and view articles.

Content

  1. Introduction
    • Introduction to the SoftExpert Knowledge Base Component
  2. Configuration
    • Language Configuration
  3. File
    • Knowledge Base Registration
  4. Portals
    • Portals
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Duration: 10 minutes