SoftExpert Knowledge Base – Configurating and Operating the System [2.1]

Course ID
TAEN0111

Course Description
This course explores the configuration and operation of the SofExpert Excellence Suite 2.1 Knowledge Base component. In the end of the course users will be able to create and configure articles and portals.

Price
US$ 65,00

Time
10 minutes

By completing this course, users will be able to:

  • Configure language preferences and standarts;
  • Register knowledge bases configuring its settings;
  • Register articles configuring its settings;
  • Create portals to search and visualize the articles.

The course was developed to users responsible for setting up the knowledge base and any user with permission to créate and view articles.

  1. Introduction
    • Introduction to the SoftExpert Knowledge Base Component
  2. Configuration
    • Language Configuration
  3. File
    • Knowledge Base Registration
  4. Portals
    • Portals

For the course objectives to be fully met, participants must have completed the following courses:

  • SoftExpert Suite – Generic Resources 2.0.
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Duration: 10 minutes
Level: Iniciante

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